FAQs

Q.  I cannot make out some detail of an item?

A. If you would like to see further images of any item please contact us. If anything about a listing is unclear or open to misunderstanding, please email for more information before buying rather than risking buying an item that is not as expected.

Q. What is the condition of the items for sale?

A. All our items are antiques or vintage items, and are not new. There may be small blemishes or imperfections. Every effort is made to describe damage or faults accurately, with the help of images. Images form part of the description and any defects (if present) are included within the images.

Q  I want to buy more than one item, can I get a postal discount?

A. If you wish to purchase more than one item and obtain a postal discount please e-mail us to let us know what you wish to purchase. We will check the cost of shipping and advise you of  the appropriate price.

Q How can I pay for my item?

A. All items must be paid for within five days of purchase by the stated payment methods only.

For UK residents only, we accept payment by postal order, personal cheque or PayPal, in GBP (£). 

Buyers from outside the U.K please note that we only accept payment by PayPal, in GBP £.

We prefer PayPal, as it is quick, easy and gives protection for both buyer and seller.

Q. If I buy something when will it be shipped?

A. We pack well and post promptly - read our feedback and buy with confidence. We generally post items the working day following that in which we receive cleared payment and send notification that items have been posted. If purchasing from outside of the UK please be patient as sometimes items can be delayed in the various postal systems or customs, although this is unusual. 

Q. We don’t live in the UK, will you ship internationally?

A. We ship Worldwide, and have successfully shipped to 65+ different countries so far!

Q. How can I check on the progress of my order?

A. We always obtain proof of posting and use a tracked or signed service for all items.  We will inform you of the carrier's tracking number and tracking website.

Q. I live outside of the UK, are there any other costs involved?

A. Some non UK countries may have import or Customs Duty:

Import duties, taxes and charges are not included in the item price or P&P charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the courier company or when you pick up your item. Please do not mistake them for additional P&P charged by us.


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